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IT Asset Management (ITAM) Manage all your hardware, software, and cloud IT assets from a single platform. Automate every stage of the IT asset lifecycle at scale while controlling costs and minimizing licensing and leasing risks.
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ITAM Overview
One platform for enterprise automation Take control of your entire IT asset inventory from the Now Platform®, an intelligent cloud foundation all ServiceNow products run on. Gain insights into IT asset costs, usage, and compliance with AI and native intelligence on the platform.
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Featured products apps and capabilities for IT Asset Management
Software Asset Management Modernize software asset tracking to reduce spend, mitigate risk, and take action across IT. 
Hardware Asset Management Reduce costs and minimize risks for hardware and consumable assets.
Enterprise Asset Management Control CapEx and OpEx, minimize risk, and automate the full asset lifecycle. 
SaaS License Management Manage SaaS costs and usage with meaningful insights and actionable data.
Asset Management Executive Dashboard Oversee software, hardware, and cloud technology at the executive level.
Asset Onboarding and Offboarding Streamline the onboarding and offboarding of assets with digital workflows to manage the whole process.
Contract and Renewal Management Renew hardware and software contracts through guided actions.
Do more with IT Asset Management Embrace speed and agility through automation. Differentiate your business with the secure, resilient delivery of technology.  Discover Solution
Explore further Dive in to overview articles on a variety of topics related to ITAM. Learn About ServiceNow See All Articles
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Benefits Take control of your hardware, software, and cloud assets with IT Asset Management.
Modernize and automate IT Run ITAM where you plan, service, and operate IT—on one platform, one data model, and one architecture. Automate asset workflows at each stage of the asset lifecycle.
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Slash technology costs Minimize waste throughout the asset lifecycle by optimizing software licenses, tracking hardware assets, and managing cloud resources. Free Up Budget
Reduce technology risk Align asset investments to business needs. Quickly identify and mitigate technology risks such as tech debt, shadow tech, vulnerabilities, license compliance, or lost assets. See White Paper
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Built on the Now Platform® ITAM includes powerful platform capabilities so you can simplify technology asset management and optimize cloud resources. Transform your business with a single, unifying platform for digital business.
One platform to make work flow Now Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. 
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Workflow automation Automate and transform digital workflows at an enterprise scale. Build and manage multiple complex workflows with no-code playbooks. 
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Single data model Say goodbye to manual data inputs, redundancy, and siloed tasks. Eliminate information silos with one data source for your enterprise.
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Actionable insights Get work done faster with AI-powered experiences. Give everyone in your organization the info they need to make smarter decisions and improve business processes.
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Security lives at the center of all we do Data security is critical to your business. The Now Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Get Analyst Report Find out why IT asset management is at an inflection point, with a real opportunity to be a compelling force in the business of IT.
Watch Video Manage all your IT assets on the same platform, from hardware to software and on-premises to hybrid cloud environments.
See Latest Release The Now Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
What the industry experts are saying See how ServiceNow Software Asset Management stacks up in the SAM market. Get Gartner Report Discover Business Value
Look who’s winning with ServiceNow See how companies like yours use IT Asset Management for actionable insight into asset use and costs. View All Stories
Uniper saved €2M in cost reduction and efficiencies with connected IT. Read Story
Covéa Insurance saw £450K+ estimated ROI for asset management in first year. See Case Study
Cox Automotive streamlined software asset management with one centralized platform. Find Out How
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