Drive productivity and growth Free employees time with easy self-service and guided journeys. Make smarter workforce investments based on insights into employee skills. Watch Video Read Ebook
Employee Experience Contact Sales Solutions Products Platform Customers FAQ
Featured products Customize your employee experience solution and achieve strategic business goals with offerings from the ServiceNow portfolio. See More Products Employee Growth and Development Turn your organization’s skills into actions that drive employee growth and business success. Learn More HR Service Delivery Improve productivity by streamlining the employee service experience. Learn More Workplace Service Delivery Deliver modern digital services for the distributed workforce. Learn More Legal Service Delivery Modernize legal operations to make faster decisions and increase productivity.
Learn More
 WHY SERVICENOW? The power of the Now Platform® The Now Platform, purpose-built with employee service capabilities, brings together everything you need to drive seamless service experiences. This curated list is recommended as part of your customized solution. Explore Platform
Employee Center Offer a single, unified portal for service delivery across the enterprise.
Issue Auto Resolution Proactively deflect issues and expedite the resolution process. Provide users with self-service options powered by machine learning.
Workforce Optimization Manage teams effectively with real-time visibility into agent scheduling and performance.
Process Mining Optimize process flows to streamline work and improve outcomes.
Virtual Agent Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.
Now Mobile Find answers, get help, and make requests across departments from a single, native mobile app.
Predictive Intelligence Simplify and accelerate everyday work with built-in machine learning.
Performance Analytics Anticipate trends, prioritize resources, and continuously improve with real-time analvtics.
Serving UCI employees so they can better serve others  See how University of California, Irvine connected 400 departments and 38 divisions with ServiceNow HR Service Delivery. Read Story
Building Zoom's culture of happiness Learn how Zoom created happier employees and customers using three ServiceNow tools: HR Service Delivery, CSM, and ITSM. Read Story
Reinvention and growth drive the world's biggest bread maker Discover how Grupo Bimbo transformed its associates' experience with ServiceNow HR Service Delivery. Read Story
NAB invests in employees to attract and retain talent Learn how National Australia Bank smoothed their onboarding process and simplified everyday tasks with HR Service Delivery.
Read Story
Spectrum Health transforms the IT and HR support experience Discover how Spectrum Health empowered strong collaboration and simplified tasks using ServiceNow ITSM and HR Service Delivery. Read Story
ServiceNow solutions make work, work better
75% Fewer manual app requests
+50 Increase in self-service
15.9K Hours saved with self-service
FAQ Expand All Collapse All What is the employee experience?
The employee experience (EX) is everything an employee does, learns, feels, and thinks at each point of their employee journey at a company. The goal is attract and retain a happy, productive workforce. EX can be a powerful indicator of a company's future success.
How does the employee experience impact productivity?
When a workforce has a great employee experience, it's likely to be more engaged. As a result of that engagement, productivity increases. An engaged workforce also creates a stronger company culture and meets more business objectives than a disengaged workforce.
How can ServiceNow help improve the employee experience?
ServiceNow can help you improve your employee experience with curated solutions and product offerings that help work, work better for everyone. Empower your whole organization through seamless experiences with automation, AI, proactive service, self-service, and more.
Loading spinner
Contact Demo