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Policy and Compliance Management

Automate best practice lifecycles, unify compliance processes, and provide assurances around their effectiveness to better manage corporate compliance.
Policy and Compliance Management

Benefits of Policy and Compliance Management

Save time and money

Reduce manual effort and cost, and allow resource reallocation with automated compliance testing.

Reduce risk

Resolve issues before they become audit findings using real-time insights into compliance.

Simplify compliance

Test controls once and comply with numerous regulations through our common framework.

Work the way you want

Access the data to do your job from anywhere with mobile interfaces and persona-based workspaces.

Features of Policy and Compliance Management

Expedite corporate compliance with continuous monitoring

Automated controls testing

Replace occasional testing with continuous monitoring to identify violations and respond faster.

Author using O365 and automate policy management

Authoring and management

Edit collaboratively using O365 and automate consistent approvals with a predefined lifecycle.

Utilize control mapping to support policy and compliance

Control mapping

Harmonize controls across regulations and policies for an easier-to-maintain testing framework.

Accelerate actionable compliance management using AI/ML

Smart issue management

Reduce remediation time from days to minutes by using AI/ML to assign, group, and suggest actions.

Additional features

Workspaces and portals

Utilize persona-based user experiences and service portals for a tailored view that drives results.

Control attestations

Design and execute tests and attestations to mitigate the need to manually reconcile test results.

Policy acknowledgements

Build compliance management into your front-line processes for a stronger compliance posture.

Policy exception requests from any ServiceNow app

Make requests from HR, DevOps, or Vulnerability Response for review and assessment.

Evidence requests

Request evidence from front-line users, consolidate for easy reuse, and eliminate data-age questions.

Content provider integration

Gain access to hundreds of current regulations, initiatives, and frameworks all in one place.

DevOps accelerator

Collect evidence during audits and support compliance during development cycles.

Confidentiality and user hierarchy management

Restrict visibility for policy exceptions, issues, tasks, and engagements to those who need to know.

Policy and Compliance Management is available with GRC

How to get Policy and Compliance Management

Policy and Compliance Management is available with Governance, Risk, and Compliance. Manage risk and resilience in real time.

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.