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  • Service operations: time-lapsed photo showing fast car movement on mountain pass
    IT Management
    Driving fast IT issue resolution with modern service operations
  • A joined-up risk strategy: group of workers collaborating
    Cybersecurity and Risk
    A joined-up risk strategy for joined-up rewards
  • Adapt to change: group of workers collaborating
    Now on Now
    How we seamlessly adapt to change and boost efficiency

Company News

  • Experience strategy: group of workers discussing business
    Customer Experience
    Survey says an experience strategy can boost financial performance
  • EMEA talent collaborating in an office
    Employee Experience
    ServiceNow acquires UltimateSuite, furthers investment in EMEA talent
  • GenAI in customer experience: three workers smiling at a computer monitor
    Now Platform
    GenAI in customer experience: Powering the future today

Product Insights

  • Consumer Duty—beyond compliance
    Financial Services
    Consumer Duty—beyond compliance
  • Developer productivity: male developer points to computer monitor while female employee looks
    Application Development
    Why generative AI will take developer productivity to new heights
  • Megatrends: A busy shopping centre environment with people on their devices
    Crisis Management
    4 megatrends shaping the business landscape—and why they matter

Life at Now

  • Month of Service: Giving back in EMEA
    Culture
    Month of Service: Giving back in EMEA
  • A diverse group of colleagues working on their laptops.
    Culture
    Bridging gaps for a diverse STEM future
  • Preventing customer outages: 3 photos of Ash U., director of account escalation engineering at ServiceNow
    Now on Now
    Meet Ash: Preventing customer outages head-on

Featured

  • Helge Fjelberg, Area Vice President, EMEA Nordics
    Culture
    Meet Helge Fjelberg, the ServiceNow area VP for EMEA Nordics
    31 January 2024 We recently caught up with Helge Fjelberg, area vice president for EMEA Nordics, to talk about his journey to ServiceNow, his goals for the region, and his people-centric approach.
    Read More
  • Get started with generative AI: group of workers in discussion around a conference table
    AI and Automation
    Quickly get started with generative AI on the Now Platform
    24 October 2023 There’s no doubt that generative AI and the productivity it promises have captured the world’s imagination. Find out how to get started with generative AI.
    Read More
  • Vancouver release: Put AI to work with the Now Platform
    Now Platform
    Meet the Now Platform Vancouver release: GenAI, security, and agility
    20 September 2023 The Now Platform Vancouver release delivers innovation and GenAI, security, and agility solutions to maximise efficiency, optimise processes, and reduce costs.
    Read More

Trends & Research

Prepare your business for a post-pandemic world
Can insurance leaders ensure a better customer experience?
How to succeed in the experience economy
Future Proof ITSM: Why it's time to put humans first
EMEA Workflow Guide
The real cost of attrition – and why purpose is the key to winning the talent war
Customer experience in the new normal
Banking at the speed of risk
Employee Experience amid a global pandemic
Build connected local government services that are by the people, for the people

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